Privacy policy


Effective Date: July 31, 2026

Oasis Social Inc. d/b/a Beacon by Ava Privacy Policy

Welcome to Beacon by Ava.

Oasis Social Inc. d/b/a Beacon by Ava ("Beacon," "we," "our," or "us") provides a technology platform that connects customers with independent mobile service professionals. Our AI assistant, Ava, helps customers request services, communicate with providers, receive updates, and complete payments through our platform.

This Privacy Policy explains what information we collect, how we use it, when we share it, and the choices available to you regarding your personal information.

By using Beacon by Ava, you agree to this Privacy Policy.

Information We Collect

Depending on how you use Beacon, we may collect the following information:

Information You Provide

We may collect:

  • Name

  • Email address

  • Mobile phone number

  • Service address

  • Billing information

  • Vehicle information when applicable

  • Service requests and descriptions

  • Photos, files, or attachments you upload

  • Communications with Beacon support or Ava

Information Collected Automatically

When you use our website or platform, we may automatically collect:

  • IP address

  • Browser type

  • Device information

  • Operating system

  • Pages viewed

  • Usage activity

  • Referral information

  • Cookies and analytics data

Information From Third Parties

We may receive information from third parties that help us provide, maintain, secure, and improve our services.

These sources may include:

  • Service providers that support our platform operations

  • Payment and transaction providers

  • Communication providers

  • Hosting and infrastructure providers

  • Analytics and performance providers

  • Security and fraud prevention providers

  • Business partners and vendors that assist with providing our services

The specific third parties we use may change over time as we improve and expand our platform.

How We Use Your Information

Oasis Social Inc. d/b/a Beacon by Ava may use your information to:

  • Provide requested services

  • Connect customers with independent service professionals

  • Process payments and invoices

  • Schedule appointments

  • Send confirmations and service updates

  • Operate Ava AI features

  • Improve platform performance

  • Provide customer support

  • Prevent fraud and abuse

  • Maintain security

  • Meet legal requirements

  • Improve our products and services

We may use aggregated or anonymized information for analytics, research, and business improvement.

Ava Artificial Intelligence

Beacon uses artificial intelligence technology known as Ava to assist customers.

Ava may help with:

  • Answering questions

  • Gathering service information

  • Coordinating appointments

  • Providing updates

  • Assisting with invoices

  • Matching customers with available professionals

Ava is designed to improve customer experience. Certain actions may require human review or approval.

SMS Communications

By providing your mobile phone number, you consent to receive text messages from Oasis Social Inc. d/b/a Beacon by Ava related to your account and requested services.

Messages may include:

  • Appointment confirmations

  • Service reminders

  • Professional arrival updates

  • Job status notifications

  • Invoice links

  • Account notifications

  • Customer support messages

Message frequency varies.

Message and data rates may apply.

You may opt out at any time by replying STOP.

Reply HELP for assistance.

Consent to receive SMS messages is not a condition of purchasing any goods or services.

Oasis Social Inc. d/b/a Beacon by Ava does not sell, rent, or share mobile phone numbers or SMS consent information with third parties for their own marketing or promotional purposes.

Marketing Communications

With your permission, Beacon may send promotional emails or marketing communications.

You may unsubscribe from marketing emails at any time through the unsubscribe link provided.

Operational messages regarding active services, appointments, invoices, or account activity may continue.

How We Share Information

We share personal information only when necessary to provide and operate our services.

Information may be shared with:

  • Independent service professionals fulfilling customer requests

  • Payment processors

  • Hosting providers

  • Communication providers

  • Customer support providers

  • Analytics providers

  • Fraud prevention providers

  • Government authorities when legally required

We require third-party providers to protect information and only use it for authorized purposes.

We do not sell personal information.

We do not share mobile phone numbers or SMS consent information with third parties for their own marketing purposes.

Independent Service Professionals

Beacon by Ava is a platform connecting customers with independent service professionals.

When you request a service, we may share necessary information, including:

  • Name

  • Phone number

  • Service location

  • Service details

  • Appointment information

Independent professionals operate their own businesses and are responsible for their own privacy practices.

Payments

Payments may be processed through third-party payment providers.

Beacon does not store complete payment card information on its own servers.

Cookies and Analytics

Beacon uses cookies and similar technologies to:

  • Maintain account sessions

  • Improve website performance

  • Remember preferences

  • Analyze traffic

  • Improve user experience

You may disable cookies through your browser settings.

Data Security

Oasis Social Inc. uses reasonable administrative, technical, and organizational safeguards designed to protect personal information.

However, no online system can guarantee complete security.

Data Retention

We retain information only as long as necessary to:

  • Provide services

  • Maintain records

  • Resolve disputes

  • Prevent fraud

  • Meet legal obligations

When information is no longer needed, it may be deleted or anonymized.

Your Privacy Rights

Depending on applicable law, you may have rights including:

  • Accessing your information

  • Correcting inaccurate information

  • Requesting deletion

  • Requesting copies of your data

  • Restricting certain processing

  • Withdrawing consent

Requests may be submitted using the contact information below.

Children's Privacy

Beacon by Ava is not intended for children under 13.

We do not knowingly collect personal information from children under 13.

Third-Party Services

Beacon may integrate with third-party services.

Those services maintain their own privacy policies, and Oasis Social Inc. is not responsible for their privacy practices.

Changes to This Policy

We may update this Privacy Policy periodically.

The updated Effective Date will appear at the top of this page.

Continued use of Beacon after updates means you accept the revised policy.

Contact Us

Oasis Social Inc. d/b/a Beacon by Ava

Email: Hello@beaconbyava.com

Phone: +1 (720) 610-2191

Address:

888 N 4th St
Phoenix, AZ 85004
United States